AT&T
DSL HIGH SPEED INTERNET REVIEWS
Read through these user reviews and see why
AT&T High Speed Internet service is the best choice for getting
online.
Dave S.
I have been with AT&T since the monthly cost for DSL was $60
or more. Plans back then usually came with contracts. Well, my
DSL service has never gone down (that I'm aware of) and my download
speeds have been bumped up as time has gone on. AT&T doesn't
have a contract required anymore - WOOHOOO! Only problem I have
is that my area isn't eligible for the 6.0Mbps version of the service.
They've told me that one day the network in my area will be updated.
Can't wait!
Charise Pandia
I've been very happy with AT&T DSL for over 8 years now!
I'm happy that they don't put ridiculous monthly bandwidth limits
on their service, and then even worse, won't even tell you what
those limits are... for that treatment, you can go to Comcast!
I've read some pretty sad stories about Comcast user issues.
Michael V.
I just found out that DSL is available in my rural area. So I called
this last week and received my equipment within a few days. Service
was running in less than 5 days. I bought the Pro version at
first, then recently upgraded to Elite for $34.99. Thanks for
the help folks.
The download speed was about 2500 Kbps. Upload was 420. With the
upgrade I'm now running at about 4850 Kbps/650. I had one small
connectivity issue, but the technical support folks solved it very
quickly. Service has always been very good.
I've had dial-up and a separate phone line for internet for many
years. I guess I should have gotten DSL much sooner. I wouldn't
bother with the other less know providers. Go with AT&T and
save yourself a headache.
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Joe Albert
So, I recently ordered the Pro DSL package (3Mbps/512). I was told
that I'd be up and running on 04/24/07. I got theinstall package
on 04/24/07. I installed the modem as directed but the DSL light
wouldn't go green as they said it would. I gave up decided to
try again the next night. When I came home the next day the modem
light was green. YAY!
I completed the installation and everything worked as advertised.
I'm getting around 2.5MBps/350 for speeds and that's not bad, so
I'm happy.
Marcia A.
AT&T is better than the Road Runner service in El Paso. That's
why I switched over. Reliability has been great. I don't remember
it going down for more than 5 minutes, and all I had to do was
reboot the modem (apparently this is occasionally necessary with
any service). I'm close to the provider so I get 5100/700 pretty
consistently.
Technical support could be a little better, but it's not bad.
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Nik K.
Had AT&T installed recently for business use from home. I'm
very satisfied with the service and the support.
No problems with installation and service. Works well.
Samantha H.
I got a call for AT&T and they offered me free activiation,
free modem all with no contract. So I went for it. I ordered the
full up $34.99/month version with 6MB download and 768 upload speeds.
The sales guy was very helpful and clearly answered all of my questions.
I got the install kit in 2 days!
I only had a few small problems when installing the modem (I'm
not extremely computer savvy), I didn't quite understand everything
in the documentation. Anyway, I got it working after a few tries.
I got some help from phone support, which was really good.
I have had experienced great speeds and consistent service with
AT&T. I am very pleased and am happy to have left my cable
provider behind.
Dave Selars
About three years ago, I ordered the Basic service plan (was 1.5/384),
for about $15 per month. After that year, I upgraded to the Pro
DSL plan (3Megs) for about $17/mo. Last year, I upgraded to Elite,
for about $26/mo. Every time I upgraded, the speeds took effect
in just a few days! I always get about 5.5Mbps, and never lose
connection.
Thank you AT&T!
Mark P.
I have been a user of AT&T since
they started offering residential DSL service. There have been
a few ups and downs along the way, but I think this has been the
case with most providers as they learned how to service more and
more people at lower costs. But recently my experience with AT&T
has been fantastice. The service has become more reliable and support
has improved tremendously.
Currently I'm using the Pro DSL service (3.0 Mbps/512kbps) plan
for 17.99 per month for one year. In a few months, I will be automatically
put on the 24.99 a month, and based on how it's been performing
so far, I'm ok with that pricing for now.
I moved recently and the customer support has been really good,
much better than it used to be. I was given a date that they'd
move my service, I was told when my line would be disconnected
and reconnected at the new place. Both the dial tone and dsl connection
went up at the arranged times and service was up and running as
expected.
Surfing the internet is great at 3Mbps/512. I can easily accommodate
5-6 web surfers at the same time. I've done this several times
as I've had friends over with their laptops.
Note that AT&T is very competitive compared to Comcast. I'm
not a huge fan of Comcast's so called "unlimited" internet access.
C. Groban
I'm finally bact to DSL after 2-1/2 years with Comcast. I recently
signed up for the AT&T Pro package for $24.99. The self install
was simple and worked flawlessly. It turns out that I did't have
to use the install CD that came with the modem.
Speed averages about 2.4Mbps down and 423kbps up. Not as fast as
I had with Comcast but fast enough for what I need.
The best part about all this is that I am saving $35.00 a month.
Lisa F.
Just moved from Hollywood to Glendale, CA. I was changing my service
when I found out that I can get a better deal with AT&T (more
speed for less cost). So I signed up for the Pro service (3.0Mbps/500kbps
I think) at $25/month with two months free and a wireless router.
It seems much faster than my previous service. Cool beans!
Morgan Lentz
I ordered DSL the other day which was a Friday and it was activated
on the line the following Tuesday. I had my own modem so I didn't
wait for one to be sent.
Here are the prices I saw when I ordered service:
768 kbps [96KB/sec] down / 128 kbps [16KB/sec] up - $14.99/mo Contract
Optional
1500 kbps [187KB/sec] down / 384 kbps [48KB/sec] up - $19.99/mo
Contract Optional
3000 kbps [375KB/sec] down / 512 kbps [64KB/sec] up - $24.99/mo
Contract Optional
6000 kbps [750KB/sec] down / 768 kbps [96KB/sec] up - $34.99/mo
Contract Optional
I ordered the $34.99 plan and get about 5200 kbps down and 680
kbps up. You never really get the complete speeds that are advertised
with any service.
So thoes of you on dial up seeing 5K/sec on your download window
would see about 600K/sec on your download window with the $34.99
plan. What are you waiting for?
Ken Young
Hello, I ordered the 1.5mb service just over a year ago for $14.99/month
with 6 month contract. I received the self install kit in 2 days
and my DSL service was up in about 5 days. I don't have any issues
with the AT&T order and installation process.
After my original contract expired, I sign up again, but this time
with the 3mb speed for $17.99/month with a 12 month term. I've
had the service for over a year now and I have had no problems
with it. I can't really comment on the AT&T tech support because
I've never had to use it, a good thing. In my area, we have the
choice of AT&T &
Comcast for high speed service. Comcast and Clearwire arn't even
worth considering as far as I'm concerned based on the price I'm
paying even with local phone service. I've come to realize that
it really is the fastest internet for the price, as far as I can
tell. Anyway, I'd say it's been a fantastic experience with AT&T.
Bryan M.
I've had AT&T DSL high speed for 6 months. I came across
a deal online where you get a monthly discount for buying online.
I originally decided to get the pro dsl ($24.99 a month) which
was from 1.5 to 3 Mbps download and up to 512 Kbps upload. I've
recently upgraded one step up to the elite deal which comes with
3 to 6 Mbps down and 768 up. It has never been down and the speed
tests show that I'm getting what I paid for. The faster speed of
the elite was immediately noticeable. The biggest benefit for me
is the increase upload speeds. I uppload 1 - 5 meg photos to my
website frequently. So my experience with AT&T has been great.
No complaints here.
Josh Larsden
I just wrote a letter to send to AT&T....really! I just had
to express my absolute satisfaction with the AT&T DSL service.
We had a horrible experience Comcast and we couldn't have changed
providers soon enough. I was looking for an alternatvie provider
and a friend of mine recommended AT&T. Things have gone extremely
smoothly to this point, and the sales and support folks are very
polite (not common these days) and very helpful for a somewhat
nubee like me.
Thanks,
Josh Larsden
Bailey S.
I did a pretty thorough pricing analysis of internet service providers
before I switched over. Comcast didn't offer as many features
and as much speed for the price and Comcast service is horrible.
They always made me feel stupid for even calling to get THEIR
system to work properly. AT&T has been extremely helpful
in explaining the different service options and I haven't had
anny issues with the DSL service. I saved some money, got better
speed and much better service. SUCCESS!!!
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