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AT&T DSL HIGH SPEED INTERNET REVIEWS

Read through these user reviews and see why AT&T High Speed Internet service is the best choice for getting online.

Dave S.
I have been with AT&T since the monthly cost for DSL was $60 or more. Plans back then usually came with contracts. Well, my DSL service has never gone down (that I'm aware of) and my download speeds have been bumped up as time has gone on. AT&T doesn't have a contract required anymore - WOOHOOO! Only problem I have is that my area isn't eligible for the 6.0Mbps version of the service. They've told me that one day the network in my area will be updated. Can't wait!
Charise Pandia
I've been very happy with AT&T DSL for over 8 years now!

I'm happy that they don't put ridiculous monthly bandwidth limits on their service, and then even worse, won't even tell you what those limits are... for that treatment, you can go to Comcast! I've read some pretty sad stories about Comcast user issues.
Michael V.
I just found out that DSL is available in my rural area. So I called this last week and received my equipment within a few days. Service was running in less than 5 days. I bought the Pro version at first, then recently upgraded to Elite for $34.99. Thanks for the help folks.

The download speed was about 2500 Kbps. Upload was 420. With the upgrade I'm now running at about 4850 Kbps/650. I had one small connectivity issue, but the technical support folks solved it very quickly. Service has always been very good.

I've had dial-up and a separate phone line for internet for many years. I guess I should have gotten DSL much sooner. I wouldn't bother with the other less know providers. Go with AT&T and save yourself a headache.


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Joe Albert
So, I recently ordered the Pro DSL package (3Mbps/512). I was told that I'd be up and running on 04/24/07. I got theinstall package on 04/24/07. I installed the modem as directed but the DSL light wouldn't go green as they said it would. I gave up decided to try again the next night. When I came home the next day the modem light was green. YAY!

I completed the installation and everything worked as advertised. I'm getting around 2.5MBps/350 for speeds and that's not bad, so I'm happy.
Marcia A.
AT&T is better than the Road Runner service in El Paso. That's why I switched over. Reliability has been great. I don't remember it going down for more than 5 minutes, and all I had to do was reboot the modem (apparently this is occasionally necessary with any service). I'm close to the provider so I get 5100/700 pretty consistently.

Technical support could be a little better, but it's not bad.


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Nik K.
Had AT&T installed recently for business use from home. I'm very satisfied with the service and the support.

No problems with installation and service. Works well.
Samantha H.
I got a call for AT&T and they offered me free activiation, free modem all with no contract. So I went for it. I ordered the full up $34.99/month version with 6MB download and 768 upload speeds. The sales guy was very helpful and clearly answered all of my questions. I got the install kit in 2 days!

I only had a few small problems when installing the modem (I'm not extremely computer savvy), I didn't quite understand everything in the documentation. Anyway, I got it working after a few tries. I got some help from phone support, which was really good.

I have had experienced great speeds and consistent service with AT&T. I am very pleased and am happy to have left my cable provider behind.
Dave Selars
About three years ago, I ordered the Basic service plan (was 1.5/384), for about $15 per month. After that year, I upgraded to the Pro DSL plan (3Megs) for about $17/mo. Last year, I upgraded to Elite, for about $26/mo. Every time I upgraded, the speeds took effect in just a few days! I always get about 5.5Mbps, and never lose connection.

Thank you AT&T!
Mark P.
I have been a user of AT&T since they started offering residential DSL service. There have been a few ups and downs along the way, but I think this has been the case with most providers as they learned how to service more and more people at lower costs. But recently my experience with AT&T has been fantastice. The service has become more reliable and support has improved tremendously.

Currently I'm using the Pro DSL service (3.0 Mbps/512kbps) plan for 17.99 per month for one year. In a few months, I will be automatically put on the 24.99 a month, and based on how it's been performing so far, I'm ok with that pricing for now.

I moved recently and the customer support has been really good, much better than it used to be. I was given a date that they'd move my service, I was told when my line would be disconnected and reconnected at the new place. Both the dial tone and dsl connection went up at the arranged times and service was up and running as expected.

Surfing the internet is great at 3Mbps/512. I can easily accommodate 5-6 web surfers at the same time. I've done this several times as I've had friends over with their laptops.

Note that AT&T is very competitive compared to Comcast. I'm not a huge fan of Comcast's so called "unlimited" internet access.

C. Groban
I'm finally bact to DSL after 2-1/2 years with Comcast. I recently signed up for the AT&T Pro package for $24.99. The self install was simple and worked flawlessly. It turns out that I did't have to use the install CD that came with the modem.

Speed averages about 2.4Mbps down and 423kbps up. Not as fast as I had with Comcast but fast enough for what I need.

The best part about all this is that I am saving $35.00 a month.
Lisa F.
Just moved from Hollywood to Glendale, CA. I was changing my service when I found out that I can get a better deal with AT&T (more speed for less cost). So I signed up for the Pro service (3.0Mbps/500kbps I think) at $25/month with two months free and a wireless router. It seems much faster than my previous service. Cool beans!

Morgan Lentz
I ordered DSL the other day which was a Friday and it was activated on the line the following Tuesday. I had my own modem so I didn't wait for one to be sent.

Here are the prices I saw when I ordered service:
768 kbps [96KB/sec] down / 128 kbps [16KB/sec] up - $14.99/mo Contract Optional
1500 kbps [187KB/sec] down / 384 kbps [48KB/sec] up - $19.99/mo Contract Optional
3000 kbps [375KB/sec] down / 512 kbps [64KB/sec] up - $24.99/mo Contract Optional
6000 kbps [750KB/sec] down / 768 kbps [96KB/sec] up - $34.99/mo Contract Optional

I ordered the $34.99 plan and get about 5200 kbps down and 680 kbps up. You never really get the complete speeds that are advertised with any service.

So thoes of you on dial up seeing 5K/sec on your download window would see about 600K/sec on your download window with the $34.99 plan. What are you waiting for?

Ken Young
Hello, I ordered the 1.5mb service just over a year ago for $14.99/month with 6 month contract. I received the self install kit in 2 days and my DSL service was up in about 5 days. I don't have any issues with the AT&T order and installation process.

After my original contract expired, I sign up again, but this time with the 3mb speed for $17.99/month with a 12 month term. I've had the service for over a year now and I have had no problems with it. I can't really comment on the AT&T tech support because I've never had to use it, a good thing. In my area, we have the choice of AT&T & Comcast for high speed service. Comcast and Clearwire arn't even worth considering as far as I'm concerned based on the price I'm paying even with local phone service. I've come to realize that it really is the fastest internet for the price, as far as I can tell. Anyway, I'd say it's been a fantastic experience with AT&T.
Bryan M.
I've had AT&T DSL high speed for 6 months. I came across a deal online where you get a monthly discount for buying online. I originally decided to get the pro dsl ($24.99 a month) which was from 1.5 to 3 Mbps download and up to 512 Kbps upload. I've recently upgraded one step up to the elite deal which comes with 3 to 6 Mbps down and 768 up. It has never been down and the speed tests show that I'm getting what I paid for. The faster speed of the elite was immediately noticeable. The biggest benefit for me is the increase upload speeds. I uppload 1 - 5 meg photos to my website frequently. So my experience with AT&T has been great. No complaints here.
Josh Larsden
I just wrote a letter to send to AT&T....really! I just had to express my absolute satisfaction with the AT&T DSL service. We had a horrible experience Comcast and we couldn't have changed providers soon enough. I was looking for an alternatvie provider and a friend of mine recommended AT&T. Things have gone extremely smoothly to this point, and the sales and support folks are very polite (not common these days) and very helpful for a somewhat nubee like me.

Thanks,
Josh Larsden
Bailey S.
I did a pretty thorough pricing analysis of internet service providers before I switched over. Comcast didn't offer as many features and as much speed for the price and Comcast service is horrible. They always made me feel stupid for even calling to get THEIR system to work properly. AT&T has been extremely helpful in explaining the different service options and I haven't had anny issues with the DSL service. I saved some money, got better speed and much better service. SUCCESS!!!

 

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